NEXIAN Offers its clients tools to manage projects and to communicate effectively with their team members. E-mail is often not the best method to manage projects. It lacks the structure to communicate in groups. It also does not offer the capacity to store conversation data history and schedules. When a team works on a project, the major issues arising are often communication problems and clear guidelines that distribute tasks and responsibilities.
To palliate to miscommunications NEXIAN offers the following devices:
Content Management Software
Through content management, document history can be deposited and backed up. Some of the tools that NEXIAN uses offer access right managements so that a hierarchy structures can be designed for sensitive data.
Customer Relationship Management (CRM)
When designing processes for a firm one aspect which is often forgot or overlooked is the Customer Management that is required once a product or a service has been sold. Because NEXIAN believes that reducing miscommunication can speed up a project, and offer a win-win situation, it offers its clients solutions that make sure that a client being local or thousands of kilometers away will continuously feel up to date.
Project Management Software
NEXIAN also uses Project management software that offers schedules and tasks structures. Seeing itself as a team member, NEXIAN includes its clients in its process so that project synchronization can be achieved on both sides.